Customer Service

Shipping & Delivery

Shipping Time (5 to 10 shipping days)
The time it takes for the shipping company to drive or fly your package to you.

1. If you find the parcel broken when delivery, please open the parcel to check whether items are kept well.If there is any problems with the parcel,contact us at once.We will reply to you as soon as possible.

2. If you want to return the parcel already signed by you, please email us to get the shipping address where your parcel can be returned to. We would have no responsibility for any missing parcel caused by returning to wrong shipping address without asking for our customer support's advice.


Tracking Methods

After your order is dispatched, we will offer you a link that you could trace your order if required. Check your e-mail for the link and tracking number.

Note: If you can't check it immediately with the tracking number,please wait with patience.Some time is required by Express Company for uploading.

If you have any questions with us,pls contact to us.

If you have any problems with our site, feel free to contact us: bigbangwatchesvip@gmail.com.